The First Choice Plumbing Maintenance Plan for Gainesville and Alachua County

One flat price. No contract you have to fight to get out of. Leaks don’t stand a chance.

Rather text? Send a photo of the problem to 352-377-9447 and we’ll tell you what it sounds like.

Licensed Florida Plumbing Contractor CFC1430748

Locally owned, out of Hawthorne. 2 year parts and labor warranty. We patch every hole we cut.

Flat service call, waived on larger jobs

$ 69

Leak detection, find it or it's free

$ 375

Parts and labor warranty, then the manufacturer warranty

2 yr

A plumbing maintenance plan in Gainesville is an annual agreement with a licensed plumber that covers one whole-home inspection, a water heater service, priority scheduling and member pricing on repairs. First Choice Plumbing runs two tracks: one built for Gainesville city water and one for Alachua County well water. Both are flat priced, cancel any time, and cover Gainesville, Hawthorne and the surrounding counties.

Why most plumbing bills are not actually emergencies

Almost nobody calls us the day a problem starts. They call the day it becomes visible.

That gap is where the money goes. A leak found early is a repair. The same leak found late is a repair plus drywall, plus flooring, plus an insurance claim, plus a week of your life. Gainesville’s housing stock makes the gap worse. Most of this town was built in the 1960s and 70s, which means original cast iron drains, and homes plumbed between 1978 and 1995 sit inside the polybutylene window, where the fittings fail before the pipe does.

You cannot see any of that from the kitchen. Somebody has to go look. That is the entire idea behind the plan.

Choose your track

	City Water Track	Well Water Track
Best for	Homes on GRU or a municipal system in Gainesville, Alachua, Newberry and High Springs	Homes on a private well around Hawthorne, Melrose, Waldo, Windsor, Micanopy and Williston
Annual inspection	Included, full checklist above	Included, full checklist above
Water heater flush	Included on tank heaters	Included on tank heaters
Water test	On request	Included every year, iron, sulfur and hardness
Filtration and softener service	Not applicable	Media, salt and backwash checked at the visit
Service call fee	Waived	Waived
Repair discount	Member pricing	Member pricing
Priority scheduling	Yes	Yes

Who is actually behind the plan?

Will Harrod owns this company, holds the license (Florida Certified Plumbing Contractor CFC1430748), and still runs the estimates himself. Mike handles the service and drain calls. Kim answers the phone and builds the schedule, and she routes jobs by geography so a Hawthorne call and a Gainesville call do not turn into an hour of windshield time you end up paying for.

That is the whole company, on purpose. It is small enough that the person who sold you the plan is the person who shows up, and you can get the owner on the phone. Read the whole story.

What does the annual plumbing inspection actually cover?

Here is the whole list. We print it because most plans do not, and because you should know what you are buying before you buy it. Your member visit takes about 60 to 90 minutes, and you get the findings in writing the same day, with photos of anything we flagged.

Water and pressure

Static water pressure reading at the hose bib, and a pressure regulator check if the house has one
Main shutoff located, tested and tagged, so you can find it at 2 a.m. without us
Hose bibs and outdoor lines checked for drips. Drip repair
Visible supply lines inspected for material, age and corrosion, including any polybutylene or galvanized still in service. Polybutylene and galvanized replacement

Water heater

Full tank flush to clear sediment, or a tankless descaling visit priced separately. Tankless flush
Anode rod pulled and inspected, with a replacement quoted if it is spent
Temperature and pressure relief valve tested, thermostat setting checked
Expansion tank, venting and connections inspected. Water heater repair

Drains and fixtures

Every drain in the house run and timed, so a slow one gets caught before it is a stopped one. Drain clearing
Toilets checked for silent running, loose flanges and rocking. Toilet repair
Faucets, angle stops, supply lines and the disposal checked. Fixtures
Under-sink and water heater areas checked for the stains that mean a slow leak

Well and septic homes

Free water test on well water, including iron, sulfur and hardness. Water testing
Filtration and softener media and salt levels checked, backwash cycle verified. Well water filtration
Pressure tank and well pump cycling observed for short cycling
Septic tank located and lids noted on the report if you do not already know where they are. Septic tank locating

Every finding comes with a photo and a plain-English note. If nothing is wrong, we tell you that too.

Call Now: (352) 377-9447

Why maintenance matters more on North Central Florida water

GRU pulls from the Floridan Aquifer, and the water that comes out of it is moderately hard, right around 140 milligrams per liter as calcium carbonate, which is about 8.2 grains per gallon. That is not a problem. It is a schedule. Hardness at that level puts scale in your water heater and your fixtures a little faster every year, which is why an annual flush is worth putting on the calendar instead of remembering it.

If your hot water smells like rotten eggs, GRU’s own guidance points at the house, not the utility: usually the water heater, sometimes a dirty disposal. Their fix is the one we do, which is flushing the heater annually and swapping a magnesium anode rod for aluminum.

Out on wells around Hawthorne, Melrose, Windsor and Waldo, the story changes. The limestone down there lets iron, sulfur and bacteria into the groundwater, private wells are not regulated, and nobody tests yours but you. That is why the well track of the plan includes a free water test every year. Iron and sulfur removal

$69

Flat service call, waived on larger jobs

$375

Leak detection, find it or it's free

2 Years

Parts and labor warranty, then the manufacturer warranty

8.2 gpg

Hardness in GRU water, which is why we flush heaters

What do you get the rest of the year?

You go to the front of the line.

Members get scheduled ahead of non-members on the same day’s board. When it is July and everybody’s heater quit at once, that matters.

No service call fee.

The $69 we charge to come out is waived for members, every visit, all year.

Member pricing on repairs.

Member pricing applies to the work, quoted before we touch anything, so you know the number in advance.

The inspection report is yours.

Written findings with photos, so if you sell the house or file a claim, you have documentation instead of a memory.

We patch every hole we cut.

Members and non-members both. A professional drywall contractor patches behind us. We do not paint, and we will tell you that up front.

Cancel any time.

No automatic renewal, no cancellation fee, no phone tree. If you move inside our service area, the plan comes with you. If you sell, you can hand it to the buyer.

Not ready to join? Read what our neighbors say first.

The difference is in the details

	First Choice Plumbing	Typical Franchise Club or Home Warranty
The price	Printed on this page. One flat number.	"Call for pricing," revealed after you fill out a form
What the inspection includes	The full checklist, published above, item by item	"Whole-home inspection," never defined
Who shows up	The same small local crew. The owner still runs estimates and answers the phone.	Whoever the dispatch board sends that day
How repairs work	Member pricing on real work, quoted in writing before we start	Claim approvals, covered and not-covered lists, deductibles
Renewal	You choose to renew. We remind you, you decide.	Automatic renewal you have to call to stop
Well water homes	A separate track built for iron, sulfur, softeners and pressure tanks	One plan, written for city water, wells excluded
After the work	We patch every hole we cut, by a drywall contractor	"Wall and finish repair not included"
Warranty on the work	2 years parts and labor, then the manufacturer warranty	30 to 90 days on most repairs
Licensing	Florida Certified Plumbing Contractor CFC1430748, on every page	License number buried or missing

Who should skip this plan?

Plenty of people. If your house was built in the last ten years, everything drains fast, and your water heater is under warranty, you probably do not need us on a schedule yet. Call us in a few years. If you rent, this is your landlord’s call, not yours. If you are handy and you already flush your own heater and know where your shutoff is, you are doing the important parts yourself and you can keep our number for the day you need a licensed plumber for something bigger.

And if you are shopping this because one specific thing is wrong right now, do not buy a plan. Buy the fix. Call us, pay the $69, let us find the actual problem, and decide about a plan later when nothing is on fire. We would rather solve the thing in front of you than sign you up for something you did not need this week.

How does the membership work?

Tell us about your house.

City water or well, how old, what has already gone wrong. Call, text, or book online in about two minutes.

We come out and go through the list.

Sixty to ninety minutes, the full checklist above, and you get the written findings with photos the same day. Nothing gets fixed without your say-so and a price in front of you.

You are covered for the year.

Priority on the schedule, no service call fee, member pricing on repairs, and a reminder next year. Renew if it was worth it. Do not if it wasn’t.

Where is the membership available?

Anywhere we already run trucks: Alachua, Marion, Putnam, Clay, Bradford, Union and Levy counties. See all service areas

If your town is not on the list, call anyway. If we can get to you, we will tell you. If we can’t, we will point you to somebody who can.

Membership questions we get asked

Are plumbing maintenance plans actually worth it?

For an older home, usually yes, because one caught problem pays for several years of the plan. For a newer home with no history of trouble, often no, and we will say so. The honest test is whether your plumbing has ever surprised you. If it has, put it on a schedule.

Is this the same thing as a home warranty?

No, and the difference matters. A home warranty is an insurance product with claims, deductibles and a covered-items list. This is a service agreement with your plumber: a real inspection, priority on the schedule, no service call fee, and member pricing on the work. Nobody has to approve a claim before we help you.

Do I still pay the $69 service call fee?

No. The $69 is waived for members on every visit, all year. On larger jobs we waive it for everybody, but as a member you never pay it at all.

What does the annual inspection include?

Water pressure and the main shutoff, supply lines and pipe materials, the water heater including a flush and an anode rod check, every drain in the house, toilets and fixtures, and on well homes the filtration, softener and pressure tank. The full list is published on this page. You get written findings with photos the same day.

How often should a water heater be flushed in Florida?

Once a year on tank heaters, and annually on tankless with a descaling flush. GRU water runs around 8.2 grains per gallon of hardness, and that scale is what shortens a heater's life. If your hot water smells like rotten eggs, GRU's own guidance points at the heater, and the fix is usually a flush plus swapping the magnesium anode rod for aluminum. Water heaters

I am on a well. Is there anything different for me?

Yes. The well track adds a free water test every year for iron, sulfur and hardness, plus a check of your filtration media, salt level and backwash cycle, and we watch the pressure tank for short cycling. Private wells are not regulated by anybody, so annual testing is on you, and this is the easy way to keep up with it. Well water filtration

Can I cancel, and what happens if I move?

Cancel any time, no fee, no phone tree. There is no automatic renewal, so if you do nothing at the end of the year the plan simply ends. If you move inside our service area the plan moves with you, and if you sell the house you can hand it to the buyer.

Put your plumbing on a schedule instead of a surprise

One visit a year, a written report, and a plumber who already knows your house when something goes wrong. No contract to escape, no claim to file, and a flat price you can see before you call. Leaks don’t stand a chance. Or book your membership visit online.

Call or text (352) 377-9447. Licensed CFC1430748. Financing available on larger repairs from about $500.

Tell us what's going on and we'll take it from there

You get a real person, a $69 visit, a flat price before we start, and a company that patches what it cuts and answers the phone when you call back. If a smaller fix is the right call, we’ll tell you that too.

First Choice Plumbing is a locally owned, owner led plumbing company working Gainesville, Hawthorne and Greater Alachua County. Leak detection, repipes, water heaters, drains, trenchless lining, well water filtration and septic. We find it, we fix it, we guarantee it.

Florida Certified Plumbing Contractor CFC1430748

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