Contact First Choice Plumbing

Call or text 352-377-9447. A real person picks up, and it is usually Kim.

Florida Certified Plumbing Contractor CFC1430748

Locally owned, out of Hawthorne. Hawthorne is home. Gainesville is where most of the work is. Where we work

Flat service call, waived on larger jobs

$ 69

Flat leak detection. We find it or you do not pay

$ 375

Parts and labor warranty on our repairs

2 yr

Looking for a plumber near you in Gainesville? Call or text First Choice Plumbing at 352-377-9447. We are a licensed, locally owned plumbing company based in Hawthorne, working across Gainesville and Alachua County. A flat $69 service call gets a licensed plumber to your door, you get the price before the work starts, and every repair carries a two year parts and labor warranty. Florida license CFC1430748.

Three ways to reach us, and they all land in the same place

Call 352-377-9447.

Fastest, and the only one we recommend if water is moving. During the day it rings the office. After hours it rings the on-call phone. Tell us what is happening and we will tell you whether it can wait until morning. Sometimes it can, and we will say so.

Text 352-377-9447.

Same number. Good for photos. If you can send a picture of the leak, the fitting, the water heater label or the puddle, we can usually tell you what we are walking into before we get there, and that saves you money.

Book online, any hour.

Pick your own window without talking to anybody. Best for the things that are annoying but not urgent: a running toilet, a slow drain, a dripping hose bib, a water heater that is getting old.

Where we are based

First Choice Plumbing, 6940 SE 221st St, Hawthorne, FL 32640. Hawthorne is home. Gainesville is where most of the work is.

Is this an emergency? Here is what to do in the next five minutes

Call us. Then do these, in this order. None of it costs you anything and all of it can save you thousands.

1. Shut the water off at the main. In most Florida slab homes the main shutoff is on an outside wall near where the line enters the house, near the water heater, or at the meter box by the street. A round wheel handle turns clockwise, five to eight full turns. A lever handle turns a quarter turn so it sits across the pipe. Then open the lowest faucet in the house to bleed the pressure off. If the valve will not move, stop. Forcing a corroded valve snaps the stem and turns a leak into a flood. Tell us and we will bring the tools.
2. If the water is coming from the water heater, kill its power too. Electric heater: flip its breaker. Gas heater: turn the gas control to off. Then shut the cold inlet valve on top of the tank.
3. If you smell gas, get everybody out first. Do not flip switches. From outside, call GRU natural gas emergency at 352-334-2550, 24 hours. Then call us.
4. If the water is bubbling up in the yard between the meter and the street, it may not be yours. GRU owns the line up to the meter. Their water and wastewater emergency line is 352-334-2711, 24 hours. We will still come look, but you should not pay a plumber to fix the utility's pipe. On a well, there is no utility line to call. Kill power to the pump at the breaker and call us.
5. Take pictures before you clean up. Wide shot, close shot, and a shot with something in frame for scale. If this turns into an insurance claim, those photos matter more than anything you will say on the phone later. Insurance claim leaks

Not sure it counts as an emergency? Call anyway and ask. We would rather talk you out of an after hours visit than sell you one. Emergency plumbing

How much does it cost to have a plumber come out?

Ours is a flat $69 service call. That covers getting a licensed plumber to your door and getting eyes on the problem. It gets waived on larger work, generally in the $800 to $1,000 range and up. We publish it because you should not have to call three companies to find out what it costs to get one of them to show up.

Leak detection is a flat $375, and it comes with the only guarantee that matters on a hidden leak: we find it or you do not pay. Slab, wall, yard, under the house. That is the work this company was built on. Leak detection

Once we see it, you get a flat price for the repair before anybody touches anything. Not an hourly rate that grows while you watch. Not a range. A number you can say yes or no to.

Everything we repair carries a two year parts and labor warranty, with the manufacturer warranty on top of that. Our warranty

If we cut a hole in your wall, we patch it. A professional drywall contractor does the patch. We do not paint, and we will tell you that up front rather than let you find out after.

For the bigger jobs, repipes, filtration systems, septic work and lining, we offer financing through Wisetack starting around $500, so the right repair is not held hostage by the wrong month. Plumbing financing

What happens when you call us

You tell us what is going on.

In your own words. You do not need to know the name of the part. “There is water coming out of the ceiling” is a complete description and we have heard it plenty.

We ask a few questions and give you a real window.

Kim runs dispatch and she batches the day by geography, so we are not driving Hawthorne to Gainesville and back while you wait. If it is urgent we work you in. If it is not, we will tell you honestly what day looks realistic instead of promising you today and calling at four to reschedule.

A licensed plumber shows up, diagnoses it, and prices it before starting.

You approve the number, then the work happens. On estimates for repipes, water heaters, filtration, septic and lining, that is usually Will himself. Meet the crew

Have this handy when you call. It makes the whole thing faster:

Is the water still running, and were you able to shut it off?
City water or a well? Sewer or septic?
One fixture, or the whole house?
Roughly how old is the house, and has it been repiped?
Is this going through insurance?

What areas do you cover?

We are based in Hawthorne and we work across seven counties in North Central Florida. Most of our work is in Alachua County, and a good share of it is out where the wells and the septic tanks are, which is exactly where a lot of Gainesville companies would rather not drive.

Do not see your town? Call and ask. If you are close we will come, and if you are not, we will tell you who does good work out there. See the full service area

When we are not the right call

We would rather tell you now than take your $69 and tell you in your driveway.

Tile and paint. We patch the drywall we cut through a contractor. We do not paint and we do not set tile. On a bathroom remodel we price the plumbing and bring a tile partner in. Bathroom remodel plumbing
Septic pump outs, septic inspections and tank removal. We install tanks, replace them, locate them, put in drain fields and decommission old ones. Pump outs go to a partner we trust. Septic services
Backflow certification. Not something we certify.
Heating, air and electrical. We are plumbers. We are not a general contractor either.
Undersink reverse osmosis. We pass on those on purpose. Too many of them end up as a slow leak in a cabinet nobody opens. If you want better water we would rather treat the whole house properly. Well water filtration

If your job is on that list, call anyway. We will point you at somebody good. That costs us nothing and it is how this town works.

The difference is in the details

When you call	First Choice Plumbing	Typical Big Name or Franchise Plumber
Who answers	Kim, in the office, who knows where every truck is	A call center that may be in another state
Cost to get someone out	Published on this page. Flat $69, waived on larger jobs	"We will have to send a technician to give you a price"
Hidden leak	Flat $375. We find it or you do not pay	Hourly detection, then a separate repair quote
Who prices your job	The owner, in person, on anything major	A commissioned salesperson working off a tablet menu
Holes in the wall	We patch every hole we cut	"Drywall repair is not included"
Warranty	Two years parts and labor, manufacturer warranty on top	Commonly one year, or parts only
Next time you call	Same small crew, same faces, same number	Whoever is on the board that day

None of that makes us the biggest plumbing company in Alachua County. It makes us the one you can get on the phone.

Want to read what our neighbors say first? That is fair. Read our reviews

Calling about a business, a rental or an insurance claim?

Businesses and property managers.

Same number, and say so when you call so Kim can route it. Restaurants, older commercial buildings, rentals and multi unit properties get scheduled around your downtime, not ours. For cast iron that keeps backing up, ask about lining and descaling instead of another emergency snake, because the third emergency call costs more than fixing it once.

Insurance claims.

Tell us it is a claim on the first call. Hidden leaks and slab leaks are a large part of what we do, and we document the find the way an adjuster needs it documented, so you are not stuck playing messenger between a detection company, an adjuster and a plumber. Find the leak, write it up, do the repair, one company.

Farms, wells and acreage.

Horse waterers, hose bibs, outdoor kitchens, pump and pressure problems, whole house filtration on well water. If you are out past the pavement, you are our normal customer.

Or send it to us in writing

If it is not urgent, fill this out and we will get back to you. If it is urgent, please call. A form does not wake anybody up.

Questions people ask before they call

What is the fastest way to get a plumber out to my house in Gainesville?

Call 352-377-9447. Calling beats the form and beats booking online every time, because Kim can look at where the trucks actually are and work you in. If you can also text a photo of the problem to that same number, even better. We show up knowing what we are walking into.

How much does it cost to have a plumber come out?

A flat $69 service call, and it gets waived on larger jobs, generally around $800 to $1,000 and up. Leak detection is a separate flat $375 with a find it or you do not pay guarantee. After we see the problem you get a flat price for the repair before any work starts.

Do you answer after hours?

After hours the same number rings the on-call phone. Call and describe what is happening and we will tell you honestly whether it needs somebody tonight or whether shutting the water off and waiting until morning is the smarter, cheaper move. We would rather talk you out of an after hours visit than sell you one.

Can I text you instead of calling?

Yes. 352-377-9447 takes texts. Texting is the best way to send photos of a leak, a fitting, a water heater data plate or a puddle, and photos genuinely shorten the visit. Just call instead if water is actively running.

What areas do you serve?

We are based in Hawthorne and work across Alachua, Marion, Putnam, Clay, Bradford, Union and Levy counties. That includes Gainesville, Alachua, Newberry, High Springs, Archer, Jonesville, Micanopy, Waldo, Melrose, Keystone Heights, Interlachen, Starke and Williston. If you are not sure you are in range, call and ask.

Are you licensed and insured?

Yes. Florida Certified Plumbing Contractor CFC1430748, and we carry general liability and workers compensation. You can verify the license yourself at myfloridalicense.com in about a minute, and you should do that with every contractor who quotes you, not just us. Licensing and insurance

Do you work with insurance companies on leak claims?

We do, and it is a big part of what we do. We locate the leak, document it the way an adjuster needs it documented, and handle the repair. Tell us it is a claim on the first call so we set the visit up correctly from the start.

Where is First Choice Plumbing located?

6940 SE 221st St, Hawthorne, FL 32640. Hawthorne is home and Gainesville is where most of the work is. We come to you, so there is no reason to drive out here unless we have asked you to.

One number. A real person. A flat price before we start.

You already know what is wrong at your house. You just need somebody to pick up. Call or text 352-377-9447 and tell us what is going on. If a smaller repair is the right call, we will tell you that too.

Leaks don’t stand a chance.

Book Online

Tell us what's going on and we'll take it from there

You get a real person, a $69 visit, a flat price before we start, and a company that patches what it cuts and answers the phone when you call back. If a smaller fix is the right call, we’ll tell you that too.

First Choice Plumbing is a locally owned, owner led plumbing company working Gainesville, Hawthorne and Greater Alachua County. Leak detection, repipes, water heaters, drains, trenchless lining, well water filtration and septic. We find it, we fix it, we guarantee it.

Florida Certified Plumbing Contractor CFC1430748

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